Refund Policy
Our refund terms for VoiceX subscriptions and purchases.
1. 14-Day Refund Window
We want you to feel confident about your purchase. If VoiceX doesn't meet your needs, you may request a full refund within 14 days of your initial purchase — no questions asked.
- Refund requests must be made within 14 days of the original payment date.
- This applies only to first-time purchases of a paid plan.
- Only the initial billing period is eligible for a refund.
2. After 14 Days
After the 14-day window, all payments are final and non-refundable. We do not offer partial refunds for unused time within a billing cycle. Renewals, upgrades, and subsequent billing cycles are also non-refundable.
3. Cancellation
You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period. No further charges will be made after cancellation takes effect.
4. Account Termination
If your account is terminated for violating our Terms of Service, no refund or credit will be issued for any remaining subscription time.
5. Try Before You Buy
VoiceX offers a free Basic (Freemium) plan so you can evaluate the product before upgrading. We encourage all users to try the free tier and ensure VoiceX fits their workflow before committing to a paid subscription.
6. Contact Us
If you have questions about your subscription or need help determining whether VoiceX is right for you, reach out to us at support@heyvoicex.com or vishvam@heyvoicex.com.